GMV Brands and Services LLC, operating under the name 'GMV Envios,' provides a contract for use. By starting to use our services, it is understood that you agree to it.
We offer an online platform for registration and generation of shipping labels for Brazil, as well as internal labels from UPS/Fedex when necessary.
Forwarders, Personal Shoppers, Amazon Sellers, E-commerce businesses, and individuals residing in the USA and Canada.
No, you need a forwarder or Personal Shopper. Get in touch with us, and we will recommend a partner for you.
We operate during Miami's business hours, from Monday to Friday, from 8:00 AM to 5:00 PM.
Yes, we accept personal deliveries at Home DeliveryBR from Monday to Friday, between 9:00 AM and 4:30 PM.
We accept various forms of payment, and the balance is credited within 2 hours of receipt during our operating hours.
Since February 2022, the Brazilian Federal Revenue has authorized the return of blocked boxes. The process varies according to the modalities and is subject to approval by the Federal Revenue. All the details are specified in our Terms and Conditions.
Users should be aware of the prohibited products and follow the guidelines to avoid issues with customs.
The business relationship is exclusively between GMV Envios and the customer. Any communication with Home DeliveryBR should be done through GMV Envios. Similarly, the importer should only have contact with their personal shopper or forwarder.
Users are responsible for keeping their contact information up to date.
The information is used solely for the generation of shipping labels and contact with the customer, if necessary.
Yes, GMV Envios reserves the right to change any commercial terms at any time.
We are based in Florida and operate under local laws.
